Shipping Policy

Shipping Policy 

We currently only ship to the continental USA. All orders are shipped directly from the manufacturer. The length of time it will take to arrive depends on the production time of the designer. Most orders ship within 3-4 business days. If ship time is longer than the average 7 days it will be listed in the product descriptions. Please expect to add 2-3 days for holiday orders. Some products will be charged an extra shipping surcharge such as custom made products and/or heavy products.

Standard: 7-10 business days 

Business days are Monday-Friday, excluding holidays. 

Shipping charges for some packages are based on the weight of the package. The price you are given when placing an online order is an estimate and it is sometimes necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping please contact us at contactus@beachhomelife.com and we will be happy to answer any questions that you may have. 

 

US Standard Shipping Rates Below for 48 States:

All orders will be charged 20% of the total order for shipping.

*Some products will be charged an extra shipping surcharge such as custom made products and/or heavy products.

 
Production Time

Many of our pieces have an estimated production time of 3-4 weeks while some have an estimated production time of 8-12 weeks. Call us for the latest production time available on a particular item(s). Most estimated delivery times are 10-15 business days after your order is picked up by the carrier. These are estimated dates only and cannot be guaranteed nor held responsible by BeachHomeLife. Occasionally issues arise that are beyond our control that may lead to additional production time, such as our manufacturers experiencing a backorder on parts. If this is the case you will be alerted as soon as we are made aware that any problem exists. It is important to note that once a piece leaves the production facility, the remaining shipping time is beyond our control. BeachHomeLife functions as a liaison to get your merchandise transported safely to you. Delays and damages may be caused by the freight company of which we cannot control. BeachHomeLife will do our absolute best to assist in getting your furniture to you in a timely and safe manner and will notify you immediately if we are made aware of any unexpected delays or problems. It is essential that you inspect all freight shipped items very carefully and only sign for your piece while indicating ANY damage on the bill of lading prior to the driver’s departure.

Damage Policy

We at BeachHomeLife do our absolute best to ensure that your items arrive on time and in perfect condition, however, there are some things that are out of our control. Our freight carriers handle your pieces with great care but unfortunately damages do occur from time to time. Be sure that you are home and available to receive and inspect the merchandise when it arrives. Please do not arrange for the item(s) to be dropped off when no one is home because you will need to carefully inspect all merchandise for any damage(s) or defect(s) and contact us immediately if this is the case. Prior to signing the Bill of Lading and the driver's departure, you must note all and any damage(s) on the packaging and piece(s) on the Bill of Lading. Otherwise you are signing the Bill of Lading that the contents were received in good condition.  You have the right to refuse the delivery of damaged goods.  All packaging must be retained during the damage claim process. BeachHomeLife will be unable to assist you with replacement on damaged goods or reimbursement if these procedures are not followed. If your piece arrives damaged, the freight company and/or manufacturer  has the right to have the piece repaired and brought back to the manufacturer's standards at their expense. They do this by sending the piece to a furniture medic or back to the manufacturer for repair. If the freight carrier determines that the piece cannot be repaired, you have the right to be reimbursed for your purchase or have another piece shipped to you at no additional charge.

Measuring Furniture

It is very important to take proper measurements to be certain that your furniture will be perfect for your room. To insure that upon delivery your piece will fit, it is also important to measure doorways, stairways, hallways, tight corners and other obstacles that may interfere in the pathway to where your new piece will be placed.